Shared, Reseller, Semi-Dedicated Services:

Network & Server Uptime:

StrongerNet Technologies Ltd guarantees a 99.9% network and server uptime. If in any given month we fail to meet this guarantee a credit may be issued to a StrongerNet customer.

The following requirements must be met while claiming credits:

  • Your account must be in good standing. (No overdue invoices / pending cancellations / abuse reports.)
  • You must submit a ticket through our client portal to the billing department
  • All requests must be submitted within 5 days of the reported downtime
  • All requests must contain a ticket ID or announcement notification of the service interruption

SLA Credit will be generated as follows based on your monthly renewal price:

99.9%

      Guaranteed

98.5% - 99.5%

       20%

97.4% - 98.4%

        40%

97.0% - 97.4%

        60%

Below 97%

        100%

Downtime for the following events shall not be accounted for:

  • DDoS Attacks
  • Scheduled downtime or planned maintenance
  • Interruption of service due to unpaid invoices, abuse notifications and violations of TOS
  • ISP or local connection problems
  • Customer-controlled downtime
  • Natural Disasters or events beyond the control of StrongerNet LLC

 

 

 

  FREE Add-ons with every Domain Name!

Enjoy over NGN 30,000 worth of Free Services with every Domain you Register

DNS Management

Manage your DNS records on our highly redundant and globally distributed DNS Infrastructure easily with our free lifetime DNS service

Domain Theft Protection

With our free Domain Theft Protection, you can easily secure your domain from being transferred out without your permission.

 

Domain Forwarding

With/without SEO and domain masking, you can redirect users when they type your domain into a browser. Enjoy our free Domain Forwarding Service

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